This week the fabulous Jan Campbell of Jan Campbell Associates is our guest blogger. Jan is a Management Consultant creating lean and flow in businesses to ensure they work efficiently and effectively to provide the best service possible, as profitably as possible.
Jan’s seven steps below will help to achieve your lean business model…
When people are performing at the peak of their powers the effect is tangible. A good analogy is a stream; imagine it full of bends and obstructions like a furred up artery, restricting the flow of water. The furring is caused by problems with communications, poor processes, poor quality, poor performance, poor training, low motivation and capability.
But if we were able to remove the bends and obstructions, value could flow and customers would be getting more of what they wanted faster, better and cheaper.
Seven steps to achieving your lean business model:
1. Recognise the need – Your ability and willingness is vital here.
2. Clarify the purpose of what it is you are trying to achieve e.g. waste down, time down, cost down, bottom line up.
3. Identify the roles, goals and priorities of all aspects of your business and those involved. Aim to identify any redundant acivity. Look closely at activity analysis – who is doing what and why? Is there duplication in here? There should be no rework in any process involved in getting your business to and through the next stage of growth.
4. Identify problems and view them as opportunities.
5. Group all activity by type or component. Analyse each activity stream and how it works on a daily basis and what is the purpose/outcome of each activity identified?
6. Project planning and control – create an action plan – examine your resource planning closely.
7. Create more added value for your customers whilst managing the cost of sale to you/cost of acquisition.