Sarah Fletcher
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Category Archives: Customer Service
What if people say nasty things about us on social media? (Just like @O2)
This is a question lots of business owners ask me when we are looking at integrating social media into their marketing strategy. Naturally we hope that our service or product will satisfy our customers all of the time but as … Continue reading
Posted in Customer Service, Social Media
Tagged Customer service, O2, Social media, Twitter
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